This Privacy Policy describes how GILDORA JEWELS collects and uses your Personal Information when you visit or make a purchase from the Site.

Information We Collect

When you visit the site or make a purchase, we collect necessary personal details, including your full name, shipping address, billing address, phone number, email address, order details, and device information (such as IP address and browser type).

How We Use Your Personal Information

We use your personal information to fulfill our services to you, which includes:

• Processing payments securely.
• Packaging, shipping, and fulfilling your orders.
• Sending order updates, tracking information, and delivery alerts.
• Managing customer support requests, returns, and general inquiries.
• Informing you about new collection launches, restocks, and promotional offers.

Sharing Personal Information

We share your personal information with trusted third-party service providers solely to operate our business and fulfill our contracts with you:

• Shipping & Delivery: We share your delivery details (name, shipping address, and phone number) with our shipping partners, DTDC and India Post (Post Office Delivery), strictly to fulfill, track, and deliver your orders.
• Payment Processing: We share billing information with secure payment gateway providers to process transactions safely.
• Legal Compliance: We may share your information if required to comply with applicable laws, regulations, or valid legal requests.

Data Security & Cookies

We implement appropriate administrative and technical security measures to protect your personal data from unauthorized access or loss. Our platform uses cookies and tracking technologies to keep track of shopping cart items, remember browser preferences, and analyze site traffic to improve your browsing experience.